Privacy Notice

Updated: 24.5.18


Pep Farley Limited, is a company incorporated in England and Wales with registered number 10261606 and with registered offices at 26 Windsor Avenue, West Molesey, Surrey, KT8 1PZ and is responsible for this "Website" and its contents.


When you trust us with your personal data, we take our responsibility to protect it very seriously. We respect privacy, and your rights to control your personal data. With that in mind, we want to be clear about the data we collect and why.

The prime purpose of collecting your data is to provide you with services (“Services”) offered by our website (“Site”), whether that’s using our Site to read articles, find information, to contact a professional, to advertise your business, or for some other reason. No matter how you use our Site, our aim is to allow you to interact with it as effortlessly as possible.

We do not and will not sell your data to third parties.

This privacy notice (“privacy notice”) (together with our terms of use and any other documents referred to in them) explains how we will process any personal data we collect from you, or that you give to us. It’s relevant to anyone who uses our Site, including ), website users and contributors. As data subjects, we refer to all these individuals as "customers", “users”, “members” or "you" in this privacy notice.

The term "personal data" means information about an identifiable individual which includes name, address, email, telephone number and other information relating specifically to an individual.

Our Notice also describes the measures we take to protect the security of the personal data. We also tell you how you can reach us to:

(i)  access, correct, or delete the personal data that you have provided;

(ii) withdraw any consent you may have previously given to the processing of your personal data;

(iii) tell us not to contact you with marketing materials about our products and services; and

(iv) ask any questions you may have about our online privacy practices.

Please read this Privacy Notice carefully to understand our views and practices regarding your personal data, and make sure you understand it. Your acceptance of our Privacy Notice is deemed to occur upon your first use of our Site, so if you do not accept and agree with it you must stop using our Site immediately.

Please be aware that our Site and Services may contain links to third party websites that are not covered by this Privacy Notice.

With that in mind, we ask you to review the privacy statements of other websites and applications, and/or to request this information, to make sure you understand their information practices.

WHO WE ARE

Under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data - known as General Data Protection Regulation (GDPR) - we need to provide you with certain information about us as a 'data controller'.

We are Pep Farley Limited (“Pep Farley”, "we", "us" or "our") and you will know us by our brand names:

THE MINDFUL LIVING SHOW

THE SLEEP SHOW

We’re registered in the United Kingdom under company number 10261606  and our registered office and main trading address is situated at 26 Windsor Avenue, West Molesey, Surrey, KT8 1PZ.

Our Data Compliance Managers are Alex Joicey and Adele Balzan and they can be contacted at support@mindfullivingshow.com.


PERSONAL DATA

Personal data is any information that can be used to identify a specific individual, such as your name, email address, home address, phone number and credit card information.

You may choose to provide personal data when you visit us or our affiliates or licensees at one of our events or through our Website. If you choose not to provide us with your personal data you may not be able to access some of the services offered on our Website, such as newsletters or bulletins or take part in our Promotions. Here are some of the ways in which you may provide us with your personal data and the types of personal data you may submit. We also explain how we (or any of our associated companies) may use the personal data in different ways according to the purpose for which it was provided. 


We take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of our users throughout their visiting experience.

When you use or contact us through our website, you do so at your own discretion and provide any personal details requested at your own risk. Your personal information is kept private and stored securely until it is no longer required or has no use, as detailed below. Every effort has been made to ensure a safe and secure form to email submission process but we advise users using our forms that you do so at your own risk.

As the party responsible for data processing we ensure that the processed data:

  • is processed in accordance with the applicable privacy regulations; and
  • is sufficiently protected to not be exposed to persons who should have no access to it by taking technical, contractual and organisational safety measures.

THE TYPES OF PERSONAL DATA WE COLLECT

We may collect and process the following data about you:

  • Information you give us. We collect information you voluntarily provide to us by filling in forms on our website www.mindfullivingshow.com (our "Site"), by corresponding with us by phone, e-mail, live-chat services, or in other ways. The information you give us may include your name, address, e-mail address and phone number. Where we take any financial payments from you, these will be done securely and in accordance with industry standards.

  • Information we collect automatically. Whenever you visit our Site we may automatically collect the following information about you:

  • Technical information. We may, for example, collect information about the type of device you use to access our websites, the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Site;

  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer services number.
    Like many websites, we use "Cookies" to enhance your experience and gather information about visitors and visits to our websites. 

  • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide.

  • Analytics includes third-party analytics services (such as Google Analytics) to evaluate your use of the Site, compile reports on activity, collect demographic data, analyse performance metrics, and collect and evaluate other information relating to our Site and internet usage. These third parties use cookies and other technologies to help analyse and provide us the data. By accessing and using the Site, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Notice.

Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:

a) you have given consent to the processing of your personal data for one or more specific purposes - for example, by signing up to receive our newsletter or through attending our events. 

b) processing is necessary for the performance of a contract to which you are a party, or in order to take steps at the request of you prior to entering into a contract - for example, if you purchase a ticket to our events.

c) processing is necessary for compliance with a legal obligation to which we are subject;

d) processing is necessary to protect the vital interests of you or of another natural person;

e) processing is in our legitimate interests or those of a third party such as our credit card payment processing, unless these interests are overridden by the fundamental rights and freedoms of the data subject (this will normally be you). For example, we rely on our legitimate interest basis to analyse and improve our Services and the content on our websites and apps, to send you information about our services, and offer you suggestions about similar products and services that might interest you. We can use your personal information in this way because it is in our legitimate interests to provide you with relevant information when appropriate, so that we may look at ways of establishing and extending our relationship with you.

If we receive personal information from another user in the course of providing our Services to you, we expect you to have complete responsibility for making sure that the contents of this Privacy Notice are brought to their attention and you have obtained their consent in the process.

In some instances, it may be appropriate for us to combine your information with other information that we may be holding about you - such as combining your name with your geographic location or your history with us.

If you fail to provide personal data

If you choose not to provide the personal information we request, you can still visit most areas of the Site but you may be unable to access certain options and services. You have the final decision on whether to proceed with any activity that requests personal information.

In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the services we can provide you if you don’t provide your personal data - for example, if you do not provide us with your personal data, you will not be able to purchase a ticket to our events. We will let you know how this will affect you at the time.

We may also use your personal data to provide you with information about our forthcoming events, ticket sales, features, services and other offerings that may be of interest to you.  We also may send information or offers to selected groups of Website users on behalf of other businesses.  When we do this, we do not give those businesses any of your personal details, unless we have been given consent by you.  Under certain circumstances (for example if you win a contest) we may post your personal data on the Website.  We will request consent from you before doing this.


WHAT WE DO WITH INFORMATION WE COLLECT ABOUT YOU & WHY 

We use your personal information in order to provide you with the products and services we offer. This is a summary of the ways that we may use your personal information. 

  • To present Site content as in the most effective manner for you and your device(s).
  • To provide information, products and services that you request, or which we think may interest you.
  • To allow you to use our interactive services if you want to.
  • To enable you to subscribe to our newsletter.
  • To tell you about new events or information.
  • To tell you about other goods and services that might interest you.
  • To administer our Site and for internal operations like trouble shooting, data analysis, testing, research, statistical and survey purposes.
  • As part of our efforts to keep our Site safe and secure.
  • For our legal records, e.g. we have to retain accounting records for at least 6 years.
  • For dispute resolution.
  • To give us feedback.

If you are already our customer, we will only contact you electronically about things similar to what was previously sold to you. If you are a new customer, you will only be contacted if you agree to it. If you want to be contacted for marketing purposes, please tick the relevant box that you will find on the relevant page /  screen when we collect your data.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to our marketing communications or sending third party direct marketing communications to you via email or text message. If you don’t want us to use your personal data for any of the other reasons set out in this section, you can let us know at any time by contacting us at support@mindfullivingshow.com and we will delete your data from our systems. However, you acknowledge this will limit our ability to provide the best possible service to you, and some parts of our service may not be accessible to you as a result.

As already indicated above, with your permission and/or where permitted by law, we may also use your data for marketing purposes which may lead to us contacting you by email and/or telephone with information, news and offers on our Services. We agree that we will not do anything that we have not agreed to under this Privacy Notice, and we will not send you any unsolicited marketing or spam. We will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.

CONTACTING US THROUGH OUR WEBSITE

If you communicate with us through any link on our Website, we may ask you for your personal data so we (or our any of our associated companies) can respond to your questions and comments. You may also choose to provide additional information as well.

GOODS OR SERVICES FOR PURCHASE

From time to time we may offer products or services for purchase through our Website (in particular tickets for our events). When you choose to purchase merchandise or subscribe for such services, we may ask you to provide your name, email address, postal address and telephone number or other personal data. This personal data is collected for the purpose of providing you with the services you choose to purchase and/or subscribe for. We may also ask you to provide your credit card details for this purchase, or we may direct you to a third party payment processing service to make payment. If we direct you to a third party payment processing service, please be aware that Pep Farley is not liable or responsible for such service and that your use of that service might be subject to terms and conditions imposed by the service provider and other privacy policies.

NEWSLETTERS AND OTHER COMMUNICATIONS

On our Website, you may sign up to receive newsletters and other communications about our services and promotions. To sign up, we may ask you for additional personal data such as your date of birth, postcode, email address and mobile telephone number. This personal data is used by us to send you the communications you request. Details of how you may opt-out of receiving any communications from us are described in the "Your Preferences" section below.

OTHER WEBSITE FEATURES

We offer Website visitors various features for their enjoyment, which we may change from time to time. We may ask you to submit certain personal data so we can provide you with these features.

OTHER DATA WE MAY COLLECT AUTOMATICALLY

When you visit http://www.mindfullivingshow.com, we may automatically collect certain personal data that we then aggregate so that it is not linked to a single, identifiable individual. This information provides us with statistics such as how many users visited our site and which pages were accessed. By collecting this information, we learn how to best tailor this Website to our visitors. We collect this information either through "log files", "cookie" technology or with "web beacons", as explained below.

LOG FILES

Log files are web server files (such as the domain name or IP address, URL, the http response code, the Website from where you visit us or the date and duration of your visit) that are automatically created when an Internet user visits a site. Once you stop using our Website, we process and use this information only to enable further connections, for billing purposes, to detect disruptions to telecommunication equipment and to detect abuse of our telecommunication services. We delete this information routinely.

This information is used to create general aggregated profiles of our Website user base and is not used to create personalised user profiles. In case of disruption or misuse, we reserve the right to file a report with law enforcement agencies. We do not use this information for any other purpose(s) and do not share this information with any third parties, except as set out in the section titled "How We Share Personal Data" below.

COOKIES

Like many companies, we use "cookies" or similar objects on our Website. Cookies are bits of text that are placed on your computer's hard drive when you visit certain Websites. We use cookies to tell us, for example, whether you have visited our Website before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience, for example, by remembering your passwords and viewing preferences, while you are visiting a particular site.

The majority of browsers are initially set up to accept cookies. The toolbar on most browsers will have a feature to tell you how to stop accepting new cookies, how to receive notification of new cookies, and how to disable any existing cookies. Please note, however, if you do disable, reject or stop cookies, you may not be able to take full advantage of all our Website features and services we would like to offer you.

WEB BEACONS

Certain pages on our Website may contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies sent by the third party.

HOW WE SHARE PERSONAL DATA

We do not sell or otherwise disclose personal data about our Website visitors, except as described here. We may share your personal data with affiliates and/or licensees of Pep Farley for specific purposes disclosed to you when you registered for our Website (or otherwise provided data to us, for example for a Promotion). Otherwise we will do so only with your explicit consent.

We may also share your personal data with service providers, employees or contractors that we have retained to perform services or work on our behalf. These parties are provided only with the personal data they need to perform their functions and can only use and disclose such personal data as is necessary to perform services on our behalf or to comply with legal requirements.

In addition, we may disclose your personal data (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer your personal data in the event we sell or transfer all or a part of our business or assets. Should such a sale or transfer occur, we will use reasonable endeavours to direct the subsequent owner to use the personal data you have provided through this Website in a manner that is consistent with this Notice. If you do not want your personal data to be processed following such a transfer, you should contact the subsequent owner of Pep Farley.

WHERE YOUR PERSONAL DATA MAY BE TRANSFERRED AND STORED

Your personal data will be processed in the United Kingdom and/or in other states of the European Economic Area (EEA). However as a global company, Pep Farley may from time to time transfer your personal data to global customer databases located in the United States of America and make it accessible by any of our affiliate entities worldwide or to third parties. The transfer of data outside of the EEA which does not provide an adequate level of protection is subject to restrictions. Pep Farley has taken reasonable steps so that personal data it collects receives an appropriate level of data protection.

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice. Where such processing takes place, appropriate controls, such as the adoption of agreements containing appropriate standard clauses, are in place to ensure that your information is protected to the same standard as if it were in the UK. We will do what we reasonably can to keep your data secure, and up to date and in accordance with this Privacy Notice.

Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our Site. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

RETAINING YOUR PERSONAL INFORMATION

We will retain your personal information for as long as we deem it necessary to enable you to use the Site, to provide Services to you, to comply with applicable laws (including those regarding document retention), resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business.

All personal information we retain will be subject to this Privacy Notice and our internal retention guidelines. We will also retain data in an anonymous form for statistical and analytical purposes, for example, to understand how our users interact with our service. If you have a question about a specific retention period for certain types of personal information we process about you, please send an email to support@mindfullivingshow.com

YOUR RIGHTS

You can ask us not to use your data for marketing, by contacting us at any time at support@mindfullivingshow.com.

Under the GDPR, you have the right to control how your personal information is used in the following ways:

  • You can ask for a copy of your personal data held by us, at no cost to you
  • You can ask us to correct any personal information that we hold about you, or inform us about any changes to your personal information
  • You can request that your personal data be transferred to another person (data portability)
  • You can ask to be informed of what data processing is taking place
  • In certain situations, you can ask that we restrict processing of, or object to processing of, your personal data
  • In certain situations, you can ask that we delete personal information that we hold about you.

Where we are using your personal information on the basis of your consent, you are entitled to withdraw that consent at any time. Where we process your personal information based on legitimate interest or the public interest, you have the right to object at any time to that use of your personal information.

We rely on you to ensure that your personal information is complete, accurate and up to date. Please do inform us promptly of any changes to or inaccuracies in your personal information by contacting support@mindfullivingshow.com. We will respond to your request as soon as possible, but certainly within 30 days.

We are committed to working with you to obtain a fair resolution of any complaint or concern you may have about our use of your personal information. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to file a complaint with the UK supervisory authority - Information Commissioner's Office ("ICO"). The ICO can be contacted at:

ICO website
ICO telephone: 0303 123 1113
ICO textphone: 01625 545860

LINKS TO OTHER SITES

Our Website may provide links to other websites for your convenience and information. These websites may operate independently from http://www.mindfullivingshow.com. Linked sites may have their own privacy notices in place, which we strongly suggest you review if you visit any linked sites. To the extent any linked websites you visit are unrelated to  Pep Farley, we are not responsible for their content, maintenance or availability.

HOW WE PROTECT PERSONAL DATA

We maintain administrative, technical and physical safeguards for this Website to protect against loss, misuse or unauthorised access, disclosure, alteration or destruction of the personal data you provide on http://www.mindfullivingshow.com.

ACCESS AND CORRECTION

Pep Farley provides Website visitors with reasonable access to personal data they provide through http://www.mindfullivingshow.com and the ability to review and correct it as and when necessary.  To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your personal data. Access requests should be addressed to support@mindfullivingshow.com

YOUR PREFERENCES

If you would like to view the personal data we process about you, to update your contact details and preferences, or to tell us you no longer want us to process your personal data, you may email us at support@mindfullivingshow.com If you would like to be removed from our mailing list, you may email us at support@mindfullivingshow.com

If you ask that we stop using your personal data, we take reasonable steps and honour that request. However, we will retain records of your personal data as needed in order to comply with applicable law.

UPDATES TO OUR PRIVACY NOTICE

This Notice may be updated periodically and without prior notice to reflect changes in our online information practices on www.mindfullivingshow.com. We will post a prominent notice on this site to notify you of significant changes to our Notice and indicate at the top of the Notice when it was most recently updated.

If you continue to use our Website ten (10) days after the date of such notification your continued use of our Website will be deemed to be your acceptance of such changes.

HOW TO CONTACT US

If you have any questions or comments about this Notice, or if you would like us to update the personal data we have about you or your preferences, please contact us by:

sending an email to support@mindfullivingshow.com

writing to Mindful Living Show, Pep Farley Ltd, 26 Windsor Avenue, West Molesey, Surrey, KT8 1PZ

Vivid Associates provide and host this website for The Mindful Living Show 2018. Vivid Associates is registered with the UK Data Commissioner as Data Controllers and hold all the data within the UK.

Terms of Use created 17th December 2016

Pep Farley Ltd ALL RIGHTS RESERVED